Guides
Plain English computer and website guides
Practical guides for Bairnsdale homes and small businesses, written by Adam Curtis. They cover the questions I'm asked most, with steps you can try yourself before booking help.
Computer help
Staying safe online and fixing everyday computer problems.
- Is remote computer support safe?How a genuine remote session works, what an honest technician will and won't ask for, and how to check any provider.Read the guide
- Tech support scams: how to spot them and what to doFake Microsoft and Telstra calls, pop-up warnings and refund scams, what to do if you've been caught and where to report.Read the guide
- Slow computer? Causes and safe fixes you can trySafe step-by-step checks for a slow Windows PC or Mac, what to avoid, and when a remote session helps.Read the guide
- How to tell if your email has been hackedThe warning signs of a hacked email account, which ones are false alarms, and a step-by-step recovery checklist.Read the guide
Small business
Security and Microsoft 365 for small teams without an IT department.
- A practical cyber security checklist for small businessesA practical 10-point checklist covering MFA, backups, updates, email, admin accounts, passwords and staff awareness.Read the guide
- Microsoft 365 help for small businessesCommon Microsoft 365 problems with email, Outlook, sign-in, MFA and shared mailboxes, and when to call for help.Read the guide
Websites
What a small business website needs, and what it really costs.
- How much does a website cost in Bairnsdale?What drives the price, what a $600 package includes and doesn't, typical running costs and how to avoid surprises.Read the guide
- A website checklist for Bairnsdale small businessesWhat every local business site needs: clear services, a working contact form, a Google profile link, mobile layout and speed.Read the guide
Tell me what's going on
Based in Bairnsdale and helping local homes and businesses remotely. Describe the problem in your own words and I'll reply by email with appointment options.