Free resources

Not ready to hire anyone? Start here, free.

Useful whether or not you ever work with me. The checklists download straight away. The website and Google checks are done by me personally and emailed to you in plain English.

For local businesses

Find out what’s stopping customers finding you online, and what to fix first.

Free Website Health Check for Bairnsdale businesses

I’ll personally look over your site’s speed, how it works on a phone, your Google listing and the security basics, then email you a short plain-English review with what I’d fix first. No obligation.

Bairnsdale Small Business Online Checklist

15 things every local business needs online, from a complete Google Business Profile to a contact form that actually reaches you. Free PDF.

Free Google Business Profile check

Tell me your business name and I’ll email back what’s stopping you showing up in local map results.

For homes and families

Stay a step ahead of scammers, and know whether a problem can be fixed remotely before you book.

Stay Safe Online: Scam and Virus Cheat Sheet

A one-page guide for home users. How to spot a fake text, call or pop-up, and exactly what to do if you’ve already clicked. Free PDF.

Is It Fixable Remotely?

A one-page checklist to work out whether your computer problem can be sorted over a remote session, before you book. Free PDF.

Monthly tech tips

One short email a month. Local scam warnings and plain-English tips. Unsubscribe any time.

Tell me what’s going on.

A few lines about the problem or the project is plenty. I usually reply within a few hours.

What do you need help with?

A websiteIT supportOngoing supportSomething else

Package or service

Full name

Email address

Mobile (optional, for a text back)

Town

Details

I’ve worked with Adam before. Previous clients get priority.

I only use your details to reply to you. Privacy

What happens next

I reply
Usually within a few hours, always by the next business day.
We agree the scope
A quick chat or email to pin down what you need.
Fixed price, then I start
You know the full cost, inc. GST, before any work begins.

support@grimaceremote.com.au

Prefer to text?

SMS details on the contact page

Hours

8am to 9pm, 7 days

By appointment. Late messages get a reply the next day.

Previous client?

Need a change to your site or help after a past fix? Tick the box on the form and you go to the front of the queue.

To speed things up

Tell me what’s happening, when suits you, and how urgent it is.

Where I work

I’m a web designer and IT support technician based in Bairnsdale, working right across East Gippsland. The work is remote, so Mallacoota gets the same service as Main Street.

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