Data Backup, Cloud Storage and File Recovery
Grimace Remote helps residents and businesses in Bairnsdale and East Gippsland protect the files they cannot afford to lose. We set up backups that run automatically, check that they work, and help recover files that have been deleted or misplaced.
Support is $89 for the first hour and is backed by our No Fix, No Fee guarantee. If we cannot resolve the problem, you pay nothing.
Make an enquiry or review our full pricing.
Backup Set-Up That Runs by Itself
- Automatic backup of photos, documents and email on Windows and macOS
- Backup to an external drive, to cloud storage, or to both
- Cloud storage set-up with OneDrive, Google Drive, iCloud or Dropbox
- Phone and tablet photo backup, so memories are not trapped on one device
- A simple restore test, so you know your backup works before you need it
Why More Than One Copy Matters
A single backup drive sitting beside the computer is not enough if there is a fire, theft or power surge. A common recommendation is to keep three copies of important data, on two different types of storage, with one copy kept off site or in the cloud. We will tailor a plan to your files and your budget.
File Recovery and What to Expect
Accidentally deleted files, files lost after a crash and documents saved in the wrong place can often be recovered remotely. Where a hard drive has physically failed, recovery needs a specialist laboratory, and we will say so rather than risk making matters worse.
No one can promise that every file can be recovered, which is why the sooner you stop using the affected device, the better the chance of success.
Areas We Serve
Grimace Remote is based in Bairnsdale and serves clients throughout East Gippsland, including Lakes Entrance, Paynesville, Metung, Bruthen, Eagle Point, Lindenow, Orbost, Omeo and Mallacoota.
Frequently Asked Questions
How do I back up my photos and documents?
The simplest approach is an automatic backup to cloud storage, ideally combined with a copy on an external drive. We set this up for you remotely and check that it is working.
Can you recover files I deleted by accident?
Often, yes, particularly if the device has not been used much since. We will assess the situation honestly. If we cannot recover your files, you pay nothing.
What if my hard drive has failed?
A physically failed drive needs specialist recovery. We can advise on your options and, where the drive is still readable, copy your files to safety.
Do I need cloud storage or an external drive?
Ideally both. An external drive is fast and private, while cloud storage protects you from fire, theft and loss. We will recommend a combination that suits your files and budget.
Related Services
Make an Enquiry
Please complete the form below, email support@grimaceremote.com.au, or text 0407 464 371. Enquiries are typically answered within a few hours during business hours, and within 24 hours outside business hours.
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