Why is your business email not working?
Email delivery issues can cost your business thousands in lost leads and invoice delays. I provide expert remote support to fix broken Microsoft 365, Google Workspace, and IMAP email systems for East Gippsland businesses.
Common Reasons for Business Email Failure
Most email problems aren't a "broken inbox"—they are a "broken connection." If your DNS settings or SMTP authentication aren't perfect, your emails will either fail to send or land straight in your customer's spam folder.
1. SPF, DKIM, and DMARC Errors
These are technical records in your domain's DNS that "prove" your email is legitimately from your business. If these are missing or wrong, major providers like Gmail and Outlook will block your emails.
2. SMTP Authentication Failure
If your website contact form has stopped working, it's often because your SMTP login details are outdated or your website's server has been blacklisted.
3. Synchronization Delays
If your phone has different emails than your computer, your IMAP or Exchange settings are misconfigured. I help you sync your Outlook, Gmail, and Apple Mail correctly across all devices.
4. Storage & Quota Limits
Many legacy email accounts have tiny storage limits. If your inbox is full, you stop receiving emails without warning. I help you upgrade or clean up your accounts to keep the mail flowing.
Email Rescue Service
I charge $25 per 15 minutes to remotely identify and fix your email issues. Most common delivery problems can be solved in 30-45 minutes of expert remote time.
- DNS Record (SPF/DKIM) Repair.
- Microsoft 365 / Google Workspace Admin.
- Outlook & Apple Mail configuration.
- SMTP setup for website forms.
- Email migration & cleanup.
Bairnsdale & Sale Email Experts
I support local businesses across the Wellington and East Gippsland shires. Don't let broken email hold your business back.
Request Remote Email Support